Privacy Policy & Cookies

The policy: This privacy policy notice is served by Unrefined Foods Limited under the website; www.unrefinedfoods.co.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

No information derived from the website will be sold or given to any third parties.

Links

Our website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any site that collects personally identifiable information.

Your personal information

You may request details of personal information, which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible using the contact details below. We will promptly correct any information found to be incorrect.

Should you wish to request us to stop using your personal details for direct marketing purposes, promotional or marketing purposes or for any other rights listed in the Data Protection Act please email us at hello@unrefinedfoods.co.uk

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

  • [WordPress cookies. WordPress uses the two cookies to bypass the password entry portion of wp-login.php. If WordPress recognizes that you have valid, non-expired cookies, you go directly to the WordPress Administration interface. If you don’t have the cookies, or they’re expired, or in some other way invalid (like you edited them manually for some reason), WordPress will require you to log in again, in order to obtain new cookies.]
  • [Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.]

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose More Information
DYNSRV DYNSRV This cookie is added by our load balancer to track which web server to send the visitor to. Its purpose is to improve the performance of the website.  

Google Analytics

_utma
__utmb & __utmc
__utmz
__utmv
(a) Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

(b) Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

(c) Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

(d)  Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

(e) Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
Google Analytics Cookie Usage
WordPress cookietest
twostep_auth
(a) checks if cookies are enabled to provide the appropriate user experience.

(b) set when the user is logged in using two-factor authentication.
WordPress Cookies
Wordfence Wordfence (a) “Live Traffic” cookie: determine if someone is a human or bot, identify repeat visitors and display this in the Live Traffic feed.

(b) Country Blocking: you can choose to use a cookie to bypass Country Blocking.

(c) Session cookie: remember if someone is a logged in user (confirming which user role they have) to prevent them from getting blocked by accident while working in WordPress admin.
 

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users. Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign. Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences. Our EMS provider is; Mailchimp. We hold the following information about you within our EMS system;

  • Email address
  • I.P address
  • Subscription time & date
  • First name and surname

Contact

Questions, comments and requests regarding this privacy statement should be addressed to hello@unrefinedfoods.co.uk This privacy policy applies between you the User of this Website and Unrefined Foods Limited, the owner and provider of this Website. This privacy policy applies to our use of any and all Data collected by us in relation to your use of this Website.